Ordering & Shipping
Pricing is subject to change at any time, at our sole discretion. Due to the nature of the electronics industry, we cannot offer price protection credits once the item has been purchased. Please be aware that prices both rise and lower due to fluctuations, and we are offering you the best price we can at the time.
We are not responsible for pricing errors on our site. We are not responsible for incorrect product descriptions and specifications. hhgregg does its best to ensure that all information is accurate, but there are instances where items can be listed incorrectly. If you see an error on a product specification, please contact us and we will correct it.
hhgregg collects sales tax on orders shipping to the state of New Jersey.
Customers who have their orders shipped internationally are responsible for all duties, taxes, and shipper brokerage fees.
hhgregg accepts all major credit cards, Paypal and bank wire transfers. We also welcome Purchase Orders from Government Agencies, Schools and major corporations.
All orders are subject to our verification process. We may contact you via telephone or email in order to request additional information. When entering your shipping information, please be sure to provide your exact billing information and billing phone number. These should match the information that your credit card’s issuing bank has for you on file.
Adding an alternate shipping address may delay your package. If you are to do so, please call your credit card’s issuing bank (the number is on the back of your card), and inform them to add a temporary shipping address to your account. This is temporary and will be eligible for about 7-10 days.
If paying by PayPal, we can only ship to the address that PayPal confirms and approves as your shipping address. If we receive an ineligible payment from you via PayPal, we will refund it immediately, and contact you via email.
We currently cannot accept international credit cards which are issued outside the United States. We will accept PayPal for international customers, as long as PayPal confirms and approves your address for insured shipment.
We do not charge your credit card until your order has shipped. We may pre-authorize the amount on your card for the purposes of verification and confirmation of funds. This is not a charge. If you cancel before it ships, the pre-authorization will “fall off” in 2-3 business days.