hhgregg.com Appliances & Electronics

hhgregg HELP CENTER

Website Sales & Help Center: 1-866-WSGREGG
Having trouble? Call now, we can help you complete your purchase!
Monday - Friday 9am to 8pm (EST)
Saturday 9am to 7pm (EST)
Sunday 11am to 7pm (EST)

Retail Store Customer Service & Help Center: 1-800-284-7344
Monday - Friday 8am - 5pm (EST)
Saturday 8am - 12pm (EST)

To contact your local hhgregg store by phone, please see our
Store Listing Page for the correct phone number.

Contact Us By Email
If you have a question about one of our products or services, the answer you're looking for may be in our Information Center. If not, you'll want to get in touch with one of our Customer Care Professionals. We've made it easy to get the answers you need from the people who know. We encourage you to e-mail your question to our Customer Care Center. To ensure your comment reaches the department that can best answer your specific question, please choose a category below:

Delivery Inquiries
Installation Inquiries
Order Status Requests
Repair Service Questions

Store/Retail Experience
Website Feedback
Other Questions

To Contact Us By Mail
hhgregg Appliances, Inc.
c/o Corporate Headquarters Inquiries
4151 East 96th Street
Indianapolis, IN 46240

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hhgregg FREE SHIPPING

Free UPS (Ground) Shipping on all shipping eligible products $99 and up - Product ships from hhgregg in 1-2 business days, UPS will deliver 3-8 days later.

Free shipping (UPS Ground) is available for a limited time on selected items. These items are clearly marked as "Free Shipping." Our Free Shipping Offer may be retracted or discontinued at any time. Because of size and weight constraints, some of the items offered through hhgregg.com are not available to be shipped, such as big-screen televisions and large appliances. You'll need to indicate your preferred shipping method when you've completed shopping online. We also offer additional shipping options at a charge such as 2nd Day and Next Day shipping.

Applies only to shipments to the continental United States.
Excludes any item which ships by freight carrier.
Excludes any purchase in our retail stores.
If you choose an enhanced shipping option such as next-day air delivery you will be charged for the cost of the upgraded service.
This is a limited time offer. hhgregg reserves the right to end or change this offer at any time without prior notice.
All items shipped require an adult signature.

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HAVE IT DELIVERED TO YOUR HOME!

hhgregg offers you professional home delivery by Professional Delivery Teams.

hhgregg's home delivery is limited to zip codes located around our retail locations or distribution centers. To find out if you

Deluxe Delivery Charges

Delivery Do's & Don'ts

live within our normal delivery area, enter your zip code in the place provide on this page. If you purchase a deliverable item online a Customer Service Professional will contact you within 24 hours to arrange your delivery. For information as to cost and what is included see Deluxe Delivery Charges and Do's and Don'ts. As we add locations to our network of stores, our delivery area will expand. If your location is out of our delivery area, check back frequently to see if we have opened a store near you.

3-Hour Delivery Window plus 40-Minute Call Ahead!
At hhgregg we're always looking for a more convenient way to deliver your new purchase. Take our exclusive 40-Minute Call-Ahead Delivery service. Wherever you are, the delivery team will call you approximately forty minutes before they arrive at your home.

Now we can make it even easier to accept deliveries. On the morning of your delivery, the driver will call to give you a three-hour delivery window. First thing in the morning you'll know the approximate time the delivery team will deliver your new purchase.

So now you can plan the rest of your day with our three-hour delivery window, and feel confident that you won't miss a meeting, errand or the driver when the delivery team can call forty minutes ahead of being at your home. Applies only to those zip codes within our normal delivery area. To find out if you live within our normal delivery area, enter your zip code in the place provide on this page or contact one of our retail locations or visit the nearest hhgregg location.